Complaints! The role of supervision – Jo Birch
“Complaints! The role of supervision” is the second CPD event in our Professional Issues Spotlight Series held in conjunction with Onlinevents. This event was held on 21st September 2022. Jo Birch explores the role of supervision and reflective practice in better equipping ourselves to manage any situation in which a person (or people) experiences a discord between what they expected and what they received from our services.